How to Get Printer to Stop Going Into Manual Feed Brother

see section on Printing on thick paper, labels and envelopes- pages 17-21 of the user manual describe how to do manual feed. It sounds like he needs to change his process for printing and will need to manually feed the paper for each of his print jobs.

here's the link for the manual - http://www.brother-usa.com/ModelDocuments/Consumer/Users%20Manual/UM_HL_2140_2170W_EN_1160.PDF

I tried to attach to the manual but it was too large.

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Printing on thick paper, labels and envelopes 2
When the back output tray is pulled down, the printer has a straight paper path from the manual feed slot
through to the back of the printer. Use this paper feed and output method when you want to print on thick
paper, labels or envelopes. (For the recommended paper to use, see About paper on page 5 and Types of
envelopes on page 7.)
Note
The printer automatically turns on the Manual Feed mode when you put paper in the manual feed slot.
a Open the back cover (back output tray).
b Open the manual feed slot cover.
c Using both hands, slide the manual feed slot paper guides to the width of the paper that you are going
to use.
Printing Methods
18
2
d Using both hands, put one piece of paper or one envelope in the manual feed slot until the front edge of
the paper or envelope touches the paper feed roller. When you feel the machine pull in the paper, let go.
Note
• Put the paper into the manual feed slot with the side to be printed face up.
• Make sure that the paper or envelope is straight and in the proper position on the manual feed slot. If it is
not, the paper or the envelope may not be fed properly, resulting in a skewed printout or a paper jam.
• Do not put more than one piece of paper in the manual feed slot at any one time, as it may cause a jam.
• If you put any Media (paper, envelope and so on) in the manual feed slot before the printer is in the Ready
state, the media may be ejected without being printed on.
e Choose the following from the printer driver:
Paper Size ............................ (1)
Media Type ........................... (2)
Paper Source ....................... (3)
and any other settings.
􀂄 Windows® printer driver
1
2
3
Printing Methods
19
2
Note
• When you use Envelope #10, choose Com-10 for the Paper Size.
• For other envelopes which are not listed in the printer driver, such as Envelope #9 or Envelope C6,
choose User Defined... (For more information on envelope sizes, see Paper size on page 106.)
􀂄 Macintosh® printer driver
Paper Size ............................ (1)
Media Type ........................... (2)
Paper Source ....................... (3)
and any other settings.
1
2
3
Printing Methods
20
2
f Send the print data to the printer.
g After the printed page comes out of the printer, put in the next sheet of paper or envelope as shown in
Step d. Repeat for each page that you want to print.
Note
• The Error LED on the control panel will flash to indicate No paper in the manual feed slot until you put a
sheet of paper or envelope in the manual feed slot.
• Remove each sheet or envelope as soon as it has been printed. Stacking sheets or envelopes may cause
the paper to jam or curl.
Printing Methods
21
2
Note
• If an envelope is creased after it is printed, turn the next one around 180° when you put it in the manual
feed slot, and then in the printer driver choose the Advanced tab, select Page Setting, and check the
Reverse Print box. As an alternative you can change the printing direction in your software application.
• If the DL size double flap envelope is creased after printing, choose DL Long Edge in Paper Size, from
the Basic tab. Put a new DL size double-flap envelope in the manual feed slot with the longest edge of
the envelope in first, then print again.
• If envelopes get smudged during printing set the Media Type to Thick Paper or Thicker Paper to
increase the fixing temperature.
• Envelope joints that are sealed by the manufacturer should be secure.
• All sides of the envelope should be properly folded without wrinkles or creases.

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